Contact Us
As a registered player or visitor of pacific-spins-casino on pacific-spins-ca.com, you are entitled to clear, accessible, and legally compliant means of contacting our support and compliance teams. This section provides detailed information on how to reach us, outlines your rights and obligations under Canadian law and international licensing frameworks, and includes all required legal and protective clauses. All information is current as of 2025 and is regularly reviewed to maintain compliance with evolving CA regulations and industry best practices.
How to Contact pacific-spins-casino (OBSERVE & EXPAND: CA Compliance & Accessibility)
- Contact Form: You may contact us directly through the secure contact form provided below. Please supply your full name, a valid email address or messenger contact, and a brief but specific description of your request so that our team can respond efficiently and in accordance with applicable privacy and data protection laws.
- Live Chat & Phone Support: For urgent matters or immediate assistance, use our live chat feature or call us directly. Our support team is available 24/7, 365 days a year, to address all inquiries from users in Canada. If calling, please note that our current phone number is not specified; updates will be posted promptly on this page should new contact methods be added.
- Email Support: At present, a dedicated email address for pacific-spins-casino on pacific-spins-ca.com is not specified. Please use the contact form or live chat for the most reliable support. All inquiries are handled in accordance with the Computer Gaming Licensing Act 007 of 2005 and Canadian privacy legislation.
- Corporate Headquarters: For legal correspondence, the registered office is: Hamchako, Mutsamudu, Anjouan, Union of Comoros. This address is for regulatory and compliance matters only and may not be suitable for customer support queries.
- Website: All official communications and support functions are delivered exclusively through https://pacific-spins-ca.com. Please confirm you are using the correct domain to avoid fraudulent sites.
Contact Form (System 1: User Interaction, with Legal Clarity)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Legal Disclosures, User Rights, and Regulatory Compliance (System 2: CCoT Compliance)
- Personal Data Protection: All information submitted via the contact form or other channels is processed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and relevant international standards. Data is stored securely and used solely for the purpose of responding to your inquiry or fulfilling regulatory obligations. You have the right to access, correct, or request deletion of your data at any time. For more information, consult our Privacy Policy on pacific-spins-ca.com.
- Regulatory Licensing and Jurisdictional Notice: pacific-spins-casino operates under online gaming license number not specified (valid and active as of 2025), issued by the State of Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005 for online gaming activities. Although the principal jurisdiction is Comoros, pacific-spins-casino complies with all applicable Canadian laws and regulatory guidelines for gambling operators providing services to Canadian residents.
- Dispute Resolution Procedure: If you have a complaint or dispute regarding your interaction with pacific-spins-casino, please initiate contact using the form above or live chat. Our compliance team will acknowledge your claim within one business day and provide a written response within 5 business days. If you are dissatisfied with the resolution, you may request escalation to the licensing authority or relevant Canadian consumer protection agency. Full procedural details are available upon request.
- Responsible Gambling: By contacting pacific-spins-casino, you agree that all communications comply with our Responsible Gambling Policy. We provide resources and referrals for users seeking assistance with gambling-related harm. Support is available 24/7 and all requests for self-exclusion or account limits will be addressed promptly and confidentially.
- Legal and Regulatory Contact: For legal notices, please address correspondence to our headquarters at Hamchako, Mutsamudu, Anjouan, Union of Comoros. For regulatory or compliance concerns within Canada, please use the contact form and specify the nature of your inquiry-our legal team will respond in accordance with applicable CA legislation.
Regional Compliance Note: All contact procedures, privacy protections, and dispute handling mechanisms have been adapted for Canadian users in accordance with CA gambling law, data protection statutes, and consumer rights frameworks. Updates to this contact page are performed regularly (last updated 2025-11-06) to reflect changes in law or operational practice. If you require further clarification on any aspect of our contact procedures or legal framework, please contact our compliance officer via the provided channels. All rights and obligations herein pertain exclusively to pacific-spins-casino as presented on pacific-spins-ca.com.